Prices for bulk delivery of wood pellets (2010/11)

The following information relates to the period 1 September 2010 to 31 August 2011. For prices for the period from 1 September 2011, please go to the Bulk Pellet Prices (2011/12) page.


Go to our Price Calculator for a quick estimate of the price for a bulk delivery of wood pellets to your address.

The cost of bulk wood pellets consists of a price per tonne for the pellets, and a price per mile for delivery from our nearest depot. We offer volume discounts as the volume you have taken from us during the year increases. You may incur additional costs for additional services, or if you do not comply with our conditions of supply.

To calculate the maximum delivery that you might require, assume that you will never wait until you are empty before ordering, so allow for deliveries being upto 80% of the capacity of your pellet store, and then use a figure of 0.6 tonnes/m³ for the fuel density. Roughly speaking, your largest delivery (in tonnes) will be half the capacity of your store (in m³). For example, if you have a 10 m³ store, your largest delivery may be around 5 tonnes.

Pellet prices

Our standard price for our top-grade 6mm and 8mm bulk wood pellets (excluding delivery) is £185/tonne at the time of writing.

In addition, we will throw in every tenth tonne free, to give you an incentive to keep buying from us, making an average price of £166.50/tonne for every 10 tonnes that you order from us. This entitlement is cumulative, and carries over from one order to the next, so you can benefit even if your store isn't big enough to take a 10-tonne delivery.

Prices and availability of lower-grade wood pellets are on enquiry.

See our Pellet Standards page for specifications.

Delivery prices

Our standard delivery price is £4.25 per mile (by the shortest practical road route) from our nearest depot to your property (i.e. £2.13 per mile driven, for the journey there and back).

Obviously, it is difficult for you to know the distance by road from our nearest depot. But if you go to our Price Calculator page and enter the limited amount of information required there, including your postcode, it will look up the distance from our nearest depot, and give you a no-obligation quote, including the delivery charge.

Volume discounts

As the volume delivered to a particular site accumulates over the year, we will reduce the pellet prices we charge you, to reward your loyalty. These reductions are as follows:

> 25 tonne£158/tonne
> 50 tonnes£150/tonne
> 100 tonnes£143/tonne

The accumulation runs from September to August. You cannot carry accumulated tonnes forward from 31 August to 1 September. We do not offer the option to accumulate between other dates. This period is aligned to our annual price-review period.

These prices are applied to all deliveries following the delivery in which you pass the relevant thresholds. For example, you will pay the normal price if your order of 8 tonnes brings your cumulative total for the year to 28 tonnes, but subsequent orders will be priced at the relevant discounted level. We will not apply the discounted prices to that part of a delivery that exceeds the threshold. It is one price for one delivery.

You will not receive every tenth tonne free once you are being charged these prices. These prices substitute for the original combination of £185/tonne plus every tenth tonne free, offering a substantial discount even compared to the net price of £166.50/tonne.

Our delivery prices remain the same, regardless of the volume you have taken.

We also offer volume discounts for aggregators/agents. If you would like:

  • to aggregate several of your sites to share a volume discount across them, or
  • to be able to offer bulk wood pellet supply to your customers, without investing in the infrastructure to handle the deliveries,

contact our sales team to discuss the structure and systems we can offer to make this easy and attractive for you. Volume discounts for sites and for aggregators/agents are mutually exclusive, i.e. you can have one or the other but not both.

Additional charges

You may request Priority Delivery if you need the wood pellets urgently.

You will be charged a Cancellation Charge if you cancel or amend your order within 3 days of the scheduled delivery date.

Prices shown above exclude VAT.

Conditions of supply

We will charge you for the amount ordered, even if you do not have space for it all, and we will charge you for delivery if we cannot gain access. You should therefore take care not to order too much and to ensure that our vehicle can get close enough to your store. See our Terms & Conditions for full details, and our Design Guide for advice.

The information shown above is correct at the time of writing, but may have been superseded by the time you read this. We reserve the right to change our prices and terms. The prices and terms that apply to an order are those provided in the associated quote.