Prices for bulk delivery of wood pellets (2011/12)

The following information relates to the period 1 January 2012 to 31 August 2012. For prices for the period upto 31 August 2011, please go to the Bulk Pellet Prices (2010/11) page.

Pricing your requirement

Go to our Price Calculator for a quick estimate of the spot price for a bulk delivery of wood pellets to your address. But remember, if you talk to us about your requirements, we may be able to do better than the spot price.

Our spot price for blown deliveries of bulk wood pellets consists of:

• a price per tonne for the pellets, and
• a price per mile for delivery from our nearest depot.

We offer volume discounts as the volume you have taken from us during the year increases.

Under this spot-price arrangement, you may incur additional costs for additional services, or if you do not comply with our conditions of supply.

If you want something easier, with an all-in price fixed for a year (or indexed for multiple years), talk to our local sales team about an annual contract inclusive of pellets, delivery, remote monitoring and automatic refilling of your store. For many customers, this will be cheaper than our basic spot pricing, and it's the cheapest way for all customers to get the benefits of a DELOX wood pellet level sensor.

Pellet prices

Our basic spot price for our top-grade blown wood pellets from most depots is £175.50/tonne plus delivery.

For deliveries from Verdo's wood-pellet factories in Andover (Hampshire) and Grangemouth (Falkirk), our basic spot price is £157.95/tonne plus delivery.

See our Quality pages for our specification.

Delivery prices

Our standard delivery price is £4.50 per mile (by the shortest practical road route) from our best-value depot to your property (i.e. £2.25 per mile driven, for the journey there and back). "Best-value" means the closest, unless the lower pellet price from Andover or Grangemouth makes it worth traveling a little further.

Obviously, it is difficult for you to know the distance by road from our nearest depot. But if you go to our Price Calculator page and enter the limited amount of information required there, including your postcode, it will look up the distance from our nearest depot, and give you a no-obligation quote, including the delivery charge.

Volume discounts

As the volume delivered to a particular site accumulates over the year, we will reduce the pellet prices we charge you, to reward your loyalty. These reductions are as follows:

The accumulation runs from September to August. You cannot carry accumulated tonnes forward from 31 August to 1 September. We do not offer the option to accumulate between other dates. This period is aligned to our annual price-review period.

These prices are applied to all deliveries following the delivery in which you pass the relevant thresholds. For example, you will pay the normal price if your order of 8 tonnes brings your cumulative total for the year to 28 tonnes, but subsequent orders will be priced at the relevant discounted level. We will not apply the discounted prices to that part of a delivery that exceeds the threshold. It is one price for one delivery.

Our delivery prices remain the same, regardless of the volume you have taken.

We also offer volume discounts for aggregators/agents. If you would like:

• to aggregate several of your sites to share a volume discount across them, or
• to be able to offer bulk wood pellet supply to your customers, without investing in the infrastructure to handle the deliveries,

contact our sales team to discuss the structure and systems we can offer to make this easy and attractive for you. Volume discounts for sites and for aggregators/agents are mutually exclusive, i.e. you can have one or the other but not both.

Prices shown above exclude VAT.

Conditions of supply

Spot-price terms

You may request Priority Delivery if you need the wood pellets urgently.

You will be charged a Cancellation Charge if you cancel or amend your order within 3 days of the scheduled delivery date.

We will charge you for the amount ordered, even if you do not have space for it all, and we will charge you for delivery if we cannot gain access. You should therefore take care not to order too much and to ensure that our vehicle can get close enough to your store. See our Terms & Conditions for full details, and our Design Guide for advice.

To calculate the maximum delivery that you might require, assume that you will never wait until you are empty before ordering, so allow for deliveries being upto 80% of the capacity of your pellet store, and then use a figure of 0.6 tonnes/m³ for the fuel density. Roughly speaking, your largest delivery (in tonnes) will be half the capacity of your store (in m³). For example, if you have a 10 m³ store, your largest delivery may be around 5 tonnes.

But this is very rough, and your costs will be affected significantly by under- or over-estimating the quantity you need. There is a simple technical solution, to make sure you order the right amount at the right time: the DELOX level sensor. This provides both a simple visual indication of the fuel level locally, and the ability to monitor fuel levels remotely. You can buy a DELOX level sensor from us, or you can have one built in to an inclusive contract.

Inclusive-contract terms

The above additional charges and penalties do not apply to customers on an inclusive contract:

• The delivery cost and volume discounts are built into the price upfront, so you get the benefit of your volume from the start.
• There is no Priority Delivery charge, because we'll take responsibility for scheduling your delivery for the right time. 
• There is no charge for over-ordering, because we'll take responsibility for delivering the amount you need. 
• There is no charge for access problems, because we will have verified access to your site when we install the DELOX level sensor.

Speak to our local sales team, and they can send you a copy of the contract when they give you your price for an inclusive contract.

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The information shown above is correct at the time of writing, but may have been superseded by the time you read this. We reserve the right to change our prices and terms. The prices and terms that apply to an order are those provided in the associated quote.